Community Support Service

North Ayrshire Council

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Deadline

31 August 2026 at 12:00

Value

£84.1m

Location

Irvine

Tender Documents Provided by the BuyerDownloaded from the buyer's tender portal

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PDFITT Instructions239 KB
DOCXSpecification Part 2500 KB
XLSXPricing Schedule87 KB
DOCXQuality Questions174 KB

Description

The procurement will deliver an Adult Community Support Service across Learning Disability, Physical Disability and Mental Health client groups. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service. The scope of the procurement will encompass services currently referred to as Community Supports, 24Hr Support, Housing Support and Supported living services. It does not include care at home provision. Services will be delivered through a flexible framework contract model. The contract term will be for a total of Six (6) years. The term will be an initial two (2) year period, followed by two further extension periods of 2 years. Providers will be invited to join the Flexible Framework at the two year break periods through a formal tender process. Re-opening July 2026 update - this framework has now been modified and will run until July 2027, with an option to extend until December 2027. Therefore, in line with the original framework schedule to open every 2 years, we are re-opening again in July 2026, for a final time on this framework. A PIN is currently live for the framework retender due to start in 2027.

Contracting Authority

Organisation
North Ayrshire Council
Organisation ID
GB-FTS-1083
Address
Cunninghame House, Friars Croft, Irvine, KA12 8EE, United Kingdom
Region
UKM93

Buyer Contact

Phone
+44 1294324730

CPV Classifications

Reference Details

Published
30 July 2026 at 17:00
Reference
NAC/4280
Enquiry Deadline
Not specified
Procurement Category
services
Procedure Type
Open procedure
Official Portal
Go to portal

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